Terms & Conditions

1. Acceptance of Terms

By accessing and using the services provided by Akins Global Logistics Services ("Company," "we," "our," or "us"), you ("Customer," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Provided

Akins Global Logistics Services provides the following services:

• Air freight forwarding and transportation
• Ocean freight forwarding and shipping
• Road freight and ground transportation
• Warehousing and storage solutions
• Supply chain management and consulting
• Packaging and handling services
• Customs clearance and documentation
• Tracking and logistics support

3. Customer Responsibilities

As a customer, you agree to:

• Provide accurate and complete information about shipments
• Ensure all goods comply with applicable laws and regulations
• Properly package and label all shipments according to our guidelines
• Pay all fees and charges in accordance with our payment terms
• Provide necessary documentation for customs clearance
• Notify us immediately of any changes to shipment details
• Comply with all safety and security requirements

4. Prohibited Items

The following items are prohibited from transportation through our services:

• Hazardous materials without proper certification
• Illegal substances or contraband
• Explosives, firearms, and ammunition (unless properly licensed)
• Perishable items without appropriate arrangements
• Items that violate international trade regulations
• Stolen or fraudulently obtained goods
• Items that pose a threat to health, safety, or security

5. Pricing and Payment

Our pricing is based on various factors including weight, dimensions, destination, and service type. Payment terms are as follows:

• All prices are quoted in USD unless otherwise specified
• Payment is due according to the agreed payment terms
• Late payments may incur additional charges
• We reserve the right to modify prices with notice
• Additional charges may apply for special handling or services
• Refunds are processed according to our refund policy

6. Liability and Insurance

Our liability is limited as follows:

• We maintain appropriate insurance coverage for our operations
• Liability for loss or damage is limited to the declared value of goods
• We are not liable for delays due to circumstances beyond our control
• Customers are encouraged to obtain additional insurance if needed
• Claims must be reported within specified time frames
• We are not liable for consequential or indirect damages

7. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, weather conditions, or acts of God
• War, terrorism, civil unrest, or government actions
• Labor strikes, lockouts, or industrial disputes
• Equipment failure or technical malfunctions
• Carrier delays or cancellations
• Pandemic or health emergencies

8. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

9. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiations between the parties
• Mediation if direct negotiations fail
• Binding arbitration under the rules of the American Arbitration Association
• The laws of New York State shall govern these Terms

10. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

11. Termination

Either party may terminate the service agreement with appropriate notice. Upon termination:

• All outstanding obligations must be fulfilled
• Payment for completed services is due
• Confidential information must be returned
• Surviving clauses remain in effect

12. Contact Information

For questions about these Terms, please contact us: